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iDeskSupport.com offers tips, hints, guides and more for iDesk. Designed to help all iDesk owners to create and manage their own help desk. Users are required to register to view posts but registration is free. A paid subscription is also available so users may download additional content and receive live support.

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Possible iDesk flaw found

Posted on 28 May 2008

A flaw was found in iDesk today by myself and has been reported to the programmer. This flaw could be considered a vulnerability.

No details of this flaw will be released until after a fix has been released.

I hope a patch is made available as well as a patched version so no major upgrades need to occur.

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PEAR.php issue

Posted on 21 May 2008

A user recently encountered the following error after installing iDesk 1.5

Fatal error : require_once() [ function.require ]: Failed opening required ‘PEAR.php’ (include_path=’.:/usr/local/lib/php’) in /x/x/x/x/x/lib/core/mimedecode.php on line 65

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iDesk and SMTP

Posted on 25 April 2008

Some users may want to use SMTP instead of PHP to send email. Yes iDesk is capable of sending mail via SMTP but unfortunately it is undocumented.

Fortunately you can see how to use iDesk and SMTP right here.

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