Recently a customer had their server upgraded by the host to PHP5.x and this caused iDesk to fail with the following errors

Fatal error: Class ADODB_Iterator contains 1 abstract method and must
therefore be declared abstract or implement the remaining methods
(Iterator::valid) in /home/hosting/public_html/help/lib/3rd/adodb/adodb-iterator.inc.php on line 46

The solution is actually quite simple

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