Archive | March, 2008

iDesk 1.5 Released

iDesk 1.5 has now been released! Apparently someone forgot to notify me that the new release of iDesk was made available for download. The list of improvements is huge and have been detailed in my recent postings. Here for those wondering are the requirements for iDesk 1.5 Basic Requirements UNIX / Linux / FreeBSD / Solaris / Windows Apache, IIS [...] [...more]

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Collapsing email feature and bug fixes

Hard at work creating new features and options for iDesk and the latest result is the ability to collapse emails. While this may not sound like a wonderful thing, it really is! If you have an ongoing issue and a ticket has a large number of replies the page height can get to crazy proportions. By default [...] [...more]

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More updates

iDesk has had a few more changes since it started it’s redevelopment. Content of the email is displayed by a mouseover when viewing the tickets Admin has the ability to strip HTML from emails or view email naturally Mail in the inbox can be marked as spam and is sent to the Spam Tickets mailbox A few minor bugs [...] [...more]

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iDesk Updates

iDesk is currently undergoing upgrades for it’s next release. The updates already include the following features Spam filtering via akismet Search by ticket number (feature was missing in it’s last release) Compatibility with PHP5 Browser caching disabled Security fixes Planned updates before release include The ability to view email headers Disabling HTML email by stripping out HTML tags (as an option) Stripping out javascript and meta tags for security purposes I have found a few small bugs and possible security issues and have reported them to the programmer. These bugs should be [...] [...more]

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A new site!

Launched less than 30 minutes ago, IndexuFAQ.com is the newest site aimed at helping users getthe most out of IndexU. At the current time IndexuFAQ is not complete but it is quickly filling up with the most commonly asked questions by users that I have run across. Plans for the site are to add new questions regularly [...] [...more]

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