Categorized | iDesk

Messaging feature

Posted on 10 December 2008 by Bruce

Did you know that iDesk can be used to send a notice/message to each of your staff?

Messages can be sent to a specific user or to all staff users. This could be used to notify staff members of changes or updates or to let them know something new such as a changed meeting time.

Messages can also be used to sent out attachments to users as well. If you need to update your pricing for your sales staff you can attach a new price list and send it to everyone.

Your users also can’t use the excuse that they never got the email either. iDesk keeps the message in it’s database and the next time the user logs into the help desk it will be there waiting for them.

Assuming users have not disabled the Notify Me function in their profile they will also receive an email telling them that they have a message waiting.

It’s a double header, and it’s designed to get your message across (ok that was bad pun, but it’s true).

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