The user profile is probably one of the most boring pages on iDesk. It serves very little function other than to change an email address or a password.

But there are two important items on the user profile.

The first is Ticket Notification. If your help desk isn’t busy you can check this box and iDesk will send you an email when you receive a ticket or a ticket is replied to in the department you are assigned to.

The second is ticket signature. A signature can actually save you time even if it’s only to save you from typing your name at the bottom of each email reply.

Of course you can always do something interesting like include a coupon code in your signature or a link to your signup page or shopping cart.

Anywhere that you can help to market yourself is a great help for your business. Remember to use the user profile to help you in this regard.