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	<title>iDesk Support &#187; News</title>
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	<link>http://www.idesksupport.com</link>
	<description>Support, Tips, Hints, Guides and more for iDesk</description>
	<pubDate>Wed, 29 Oct 2008 06:11:20 +0000</pubDate>
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		<title>iDesk 1.6.4 Released</title>
		<link>http://www.idesksupport.com/2008/10/29/idesk-164-released/</link>
		<comments>http://www.idesksupport.com/2008/10/29/idesk-164-released/#comments</comments>
		<pubDate>Wed, 29 Oct 2008 06:11:20 +0000</pubDate>
		<dc:creator>Bruce</dc:creator>
		
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://www.idesksupport.com/2008/10/29/idesk-164-released/</guid>
		<description><![CDATA[iDesk is helpdesk software that allows you to process your daily support requests. It will help you to create a customer support center where you can facilitate eased communication and issue tracking between customers and support staff.
Version 1.6.4 is a maintenance/bug fix release
&#8212;&#8212;&#8212;&#8212;&#8212;-
The addition of translations (english, german and polish come pre-installed)
Categories for the downloads [...]]]></description>
			<content:encoded><![CDATA[<p>iDesk is helpdesk software that allows you to process your daily support requests. It will help you to create a customer support center where you can facilitate eased communication and issue tracking between customers and support staff.</p>
<p>Version 1.6.4 is a maintenance/bug fix release<br />
&#8212;&#8212;&#8212;&#8212;&#8212;-<br />
The addition of translations (english, german and polish come pre-installed)<br />
Categories for the downloads sections (requested)<br />
Collective ticket previews (a really neat new feature!)<br />
Download comments and ratings<br />
Impliment captcha on new tickets and on comments for downloads<br />
A quick search box<br />
numerous small bug fixes</p>
<p>You can get iDesk 1.6.4 from <a href="http://www.nicecoder.com/idesk.php">http://www.nicecoder.com/idesk.php</a></p>
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		<title>One day sale!</title>
		<link>http://www.idesksupport.com/2008/10/26/one-day-sale/</link>
		<comments>http://www.idesksupport.com/2008/10/26/one-day-sale/#comments</comments>
		<pubDate>Mon, 27 Oct 2008 02:28:16 +0000</pubDate>
		<dc:creator>Bruce</dc:creator>
		
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://www.idesksupport.com/2008/10/26/one-day-sale/</guid>
		<description><![CDATA[Nicecoder is having a one day sale of iDesk. They are offering a discount of 30% on Monday October 27 2008 from midnight to midnight (CST).
Please Login or Register to read the rest of this content.
]]></description>
			<content:encoded><![CDATA[<p>Nicecoder is having a one day sale of iDesk. They are offering a discount of 30% on Monday October 27 2008 from midnight to midnight (CST).</p>
<p>Please <a href="http://www.idesksupport.com/wp-login.php?redirect_to=/category/news/feed/">Login</a> or <a href="http://www.idesksupport.com/wp-login.php?action=register">Register</a> to read the rest of this content.</p>
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		<item>
		<title>Nicecoder Affiliate Program Relaunch</title>
		<link>http://www.idesksupport.com/2008/10/23/nicecoder-affiliate-program-relaunch/</link>
		<comments>http://www.idesksupport.com/2008/10/23/nicecoder-affiliate-program-relaunch/#comments</comments>
		<pubDate>Thu, 23 Oct 2008 20:40:46 +0000</pubDate>
		<dc:creator>Bruce</dc:creator>
		
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://www.idesksupport.com/2008/10/23/nicecoder-affiliate-program-relaunch/</guid>
		<description><![CDATA[I am very happy to announce that the Nicecoder affiliate program is back online!
By signing up to the affiliate program you can earn up to 20% of any software sale that you refer.
So how does it work?
When a visitor clicks on your affiliate link they are sent to the Nicecoder website and given a cookie. [...]]]></description>
			<content:encoded><![CDATA[<p>I am very happy to announce that the Nicecoder affiliate program is back online!</p>
<p>By signing up to the affiliate program you can earn up to 20% of any software sale that you refer.</p>
<p>So how does it work?</p>
<p>When a visitor clicks on your affiliate link they are sent to the Nicecoder website and given a cookie. That cookie is valid for 30 days and any time someone with an affiliate cookie makes a purchase in those 30 days you will receive 10% of the sale!</p>
<p>When your affiliate account gets more than $50 in it, you will be sent a payment via Paypal (default) or can elect to have a check sent to you if you do not have Paypal.</p>
<p>Where do I signup?<br />
<a href="http://www.nicecoder.com/affiliate/signup.php">NiceCoder - Affiliate Program</a></p>
<p>How much do I get?<br />
You earn 10% of the sale of any software product. Installation and copyright removal purchases are not eligible for the affiliate program so no income will be generated from purchases of those items.</p>
<p>Can I earn more?<br />
Absolutely! If you make 20 sales, your affiliate payout will be automatically upgraded to earn 15% of the sale. If you make another 20 sales you will be upgraded to earn 20% of the sale.</p>
<p>Why should I sign up?<br />
Just by signing up we put $10 into your account! That makes it easier for you to get to your first check faster.</p>
<p>When do I get paid?<br />
Payments are sent on the 15th of each month</p>
<p>How do I get paid?<br />
You can receive payment by Paypal (preferred) or by check</p>
<p>If I have questions who do I ask?<br />
You can send an email to support at support [at] nicecoder.com</p>
<p>What happened to the old affiliate program?<br />
It was never working properly, and of the few sales that were recorded many of them were never completed or were fraudulent orders. Those orders have been removed but the signup bonus has been retained.</p>
<p>What happens if there is a fraudulent order?<br />
All comissions must be approved manually. Along with the payouts on the fifth of the month this gives us the ability to remove fraudulent orders from your affiliate payouts so no issues should occur.</p>
<p>What if there is a refund for the order?<br />
Refunds are typically very low, but in the event of a refund we will handle these on a case by case basis.</p>
<p>Could I put my affiliate earnings towards a new license?<br />
Absolutely yes. We can deduct your earnings from the cost of a license or if you have enough earnings you could get a product for no cost.</p>
<p>Can I purchase products using my own affiliate ID?<br />
No you cannot. Doing this is against the rules and you will end up with having your affiliate account closed.</p>
<p>What are acceptable methods of advertising my affiliate ID?<br />
- An excellent place to put the affiliate ID is in the footer link to Nicecoder!<br />
- In your signature on other forums that permit advertising of affiliate ID&#8217;s<br />
- Use your affiliate ID on other websites that you own<br />
- Use your affiliate ID on a google adwords (or similar) campaign</p>
<p>What are unacceptable methods of advertising my affiliate ID?<br />
- We do not allow affiliate links on the nicecoder forums, do not use them here or you may be banned.<br />
- We do not permit, allow or condone spam for the purpose of advertising your affiliate link. Spam is defined as unsolicited messages in any communication protocol (ie www, email, nntp, irc, instant messenger, fax etc) to one or more users<br />
- If you have a mailing list you may advertise your affiliate ID on your list, providing it is an opt IN list that you created and maintain yourself on a domain that you both own and control. A purchased list does not qualify as an opt-in list.<br />
- Requiring users to click on your affiliate link for the purpose of increasing traffic is not permitted<br />
- You are not permitted to ask/beg/demand users to click on your affiliate ID</p>
<p>Does Nicecoder report my income or withhold taxes?<br />
No we do not, you are responsible to report your income and pay any possible taxes due.</p>
<p>Can I put my affiliate ID on any website?<br />
You may not use your affiliate ID on any site that displays, promotes or advertises gambling, adult content, hacking, warez, cracks, serials and offensive or hateful sites.</p>
<p>Failure to abide by any of the above rules will result in your affiliate account being removed.</p>
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		</item>
		<item>
		<title>1.6.4 features</title>
		<link>http://www.idesksupport.com/2008/10/09/164-features/</link>
		<comments>http://www.idesksupport.com/2008/10/09/164-features/#comments</comments>
		<pubDate>Thu, 09 Oct 2008 05:18:15 +0000</pubDate>
		<dc:creator>Bruce</dc:creator>
		
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://www.idesksupport.com/2008/10/09/164-features/</guid>
		<description><![CDATA[As usual I&#8217;m getting out the news before the release.
iDesk 1.6.4 now uses captcha when users submit a ticket and during registration. If the user is logged in then no captcha is used.
1.6.4 also has download categories! That was probably the most asked for feature and now it&#8217;s done.
1.6.4 also includes support for multiple languages [...]]]></description>
			<content:encoded><![CDATA[<p>As usual I&#8217;m getting out the news before the release.</p>
<p>iDesk 1.6.4 now uses captcha when users submit a ticket and during registration. If the user is logged in then no captcha is used.</p>
<p>1.6.4 also has download categories! That was probably the most asked for feature and now it&#8217;s done.</p>
<p>1.6.4 also includes support for multiple languages as well!</p>
<p>The new version should be released soon, look for it in the Nicecoder client area!</p>
]]></content:encoded>
			<wfw:commentRss>http://www.idesksupport.com/2008/10/09/164-features/feed/</wfw:commentRss>
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		<item>
		<title>Lots of changes!</title>
		<link>http://www.idesksupport.com/2008/09/08/lots-of-changes/</link>
		<comments>http://www.idesksupport.com/2008/09/08/lots-of-changes/#comments</comments>
		<pubDate>Mon, 08 Sep 2008 20:07:00 +0000</pubDate>
		<dc:creator>Bruce</dc:creator>
		
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://www.idesksupport.com/2008/09/08/lots-of-changes/</guid>
		<description><![CDATA[There have been a lot of iDesk releases lately and a few of those releases caused issues with the BlueTheme that was released by iDeskSupport.
The BlueTheme is now available for download by members!
I&#8217;ve also added the latest manual for iDesk 1.6.3 as well.
Due to the low volume of posts (not low quality!) I have also [...]]]></description>
			<content:encoded><![CDATA[<p>There have been a lot of iDesk releases lately and a few of those releases caused issues with the BlueTheme that was released by iDeskSupport.</p>
<p>The BlueTheme is now available for download by members!</p>
<p>I&#8217;ve also added the latest manual for iDesk 1.6.3 as well.</p>
<p>Due to the low volume of posts (not low quality!) I have also decided that iDeskSupport will no longer be a subscription site but simply a membership site. This means that you will never have to renew your subscription to the site. You pay once and that&#8217;s it!</p>
<p>Download the <a href="?http://www.idesksupport.com/?file_id=Blue-Theme-163.zip">Blue-Theme</a></p>
<p>Download the <a href="http://www.idesksupport.com/?file_id=iDesk_1.6.3_User_Manual.pdf">manual for 1.6.3</a></p>
]]></content:encoded>
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